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MUTU MANAGEMENT GROUP LTD is committed to ensuring that our website is accessible to people with disabilities. We strive to provide an inclusive and seamless user experience for all individuals. Please note that you are responsible for ensuring that your site's statement meets the requirements of the local law in your area or region.

​ACCESSIBILITY STATEMENT

Effective Date: 28 May 2025
MUTU MANAGEMENT GROUP LTD

At MUTU MANAGEMENT GROUP LTD, we are committed to ensuring digital accessibility for people of all abilities. We aim to make our website, www.mutumanagement.com, accessible and usable for everyone, including people with disabilities, in accordance with the principles of inclusive design.

Our Commitment

We strive to provide a website that is:

  • Perceivable

  • Operable

  • Understandable

  • Robust

This aligns with the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA standard.

Accessibility Features

We have taken the following measures to ensure accessibility:

  • Clear and consistent navigation

  • Alt text for all meaningful images

  • Sufficient colour contrast between text and background

  • Keyboard navigability for key content

  • Scalable text without loss of functionality

  • Screen reader compatibility

  • Responsive design for mobile and tablet devices

Ongoing Efforts

Accessibility is an ongoing effort. We continuously monitor the site and aim to identify and fix potential barriers as quickly as possible.

Third-Party Content

While we strive to ensure accessibility across all areas of the site, some third-party content or plugins may not fully conform to accessibility standards. We do not have control over the accessibility of content hosted on third-party platforms.

Feedback and Contact

If you experience any difficulty accessing any part of this website, please contact us. We welcome your feedback and will do our best to resolve any issues promptly.

 Email: info@mutumanagement.com

Please include:

  • The web address (URL) of the page where you encountered an issue

  • A brief description of the problem

  • The browser and device you were using

Legal Compliance

This statement is prepared in accordance with the UK Equality Act 2010 and WCAG 2.1 accessibility guidelines. We take our legal and ethical responsibility seriously in ensuring equal digital access.

Statement of partial compliance with the standard due to third-party content [only if applicable]

MUTU MANAGEMENT GROUP LTD is committed to achieving conformance with WCAG 2.1 Level AA accessibility standards. However, we acknowledge that certain parts of our website may not fully meet these standards due to third-party content that is outside of our direct control.

This includes, but is not limited to:

  • Embedded content such as maps, booking forms, or external property listing feeds

  • Social media widgets or third-party video players

  • External links and integrations not hosted on our domain

We are continuously working with third-party providers to encourage and ensure better accessibility compliance wherever possible. In the meantime, if you encounter any accessibility barriers related to these components, please contact us so we can provide an alternative means of access.

Email: info@mutumanagement.com

We appreciate your understanding and are committed to improving the accessibility of all content within our reach.

Accessibility in our organization 

Reporting accessibility issues

We are committed to ensuring that our website and services are accessible to everyone. If you experience any barriers, technical difficulties, or accessibility issues while using our website, we want to hear from you.

Your feedback is valuable and helps us improve accessibility for all users.

You can report an issue by:

  • Emailing us at: info@mutumanagement.com

  • Please include the following information (if possible):

    • The URL (web address) of the page where the issue occurred

    • A brief description of the problem

    • The browser and device you were using (e.g., Chrome on iPhone, Safari on Mac)

We aim to acknowledge accessibility concerns within 3 working days and to resolve identified issues as quickly as possible, depending on their complexity.

Thank you for helping us make MUTU MANAGEMENT GROUP LTD more inclusive and user-friendly.

At MUTU MANAGEMENT GROUP LTD, accessibility is not just a website feature — it is part of our core values and business philosophy. We are committed to creating an inclusive environment for our clients, employees, and partners, both online and offline.

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Our Accessibility Practices Include:

  • Inclusive Client Service: We aim to accommodate all clients, including those with disabilities, by offering alternative communication formats, home visits (when applicable), and accessible documentation on request.

  • Training & Awareness: Our team receives training to support inclusive communication and customer service for individuals with accessibility needs.

  • Accessible Communication: We are prepared to communicate via phone, email, or alternative methods depending on our clients' preferences or limitations.

  • Workplace Inclusion: As our organisation grows, we are committed to fostering an inclusive workplace where accessibility is considered in recruitment, onboarding, and operational practices.

We believe that everyone deserves equal access to quality service and respectful interaction. We continuously seek feedback and improve our processes to ensure that accessibility remains a priority throughout all aspects of our company.

For assistance, accessibility-related requests, or feedback, please contact:
info@mutumanagement.com

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